{"id":2776,"date":"2009-11-26T03:52:16","date_gmt":"2009-11-26T03:52:16","guid":{"rendered":"http:\/\/pixarplanet.com\/blog\/closed-caption-conundrum"},"modified":"2009-11-26T03:52:16","modified_gmt":"2009-11-26T03:52:16","slug":"closed-caption-conundrum","status":"publish","type":"post","link":"https:\/\/pixarplanet.com\/blog\/closed-caption-conundrum\/","title":{"rendered":"Up&#039;s Closed Captions Conundrum"},"content":{"rendered":"<p><img decoding=\"async\" width=\"194\" height=\"223\" align=\"right\" style=\"width: 194px; height: 223px\" src=\"http:\/\/pixarplanet.com\/blog\/images\/898.jpg\" border=\"0\" \/>What happens when a marketing scheme goes wrong? People get angry. <\/p>\n<p>That&#8217;s exactly what happened last week when <a href=\"http:\/\/consumerist.com\/2009\/11\/disney-removes-closed-captioning-from-up-rental-release.html\" target=\"_blank\" rel=\"noopener noreferrer\">consumers discovered<\/a> the lack of special features on <a href=\"http:\/\/www.netflix.com\/Movie\/Up\/70103760?strackid=4151911537fca886_0_srl&#038;strkid=1220692162_0_0&#038;lnkctr=srchrd-sr&#038;trkid=222336\" target=\"_blank\" rel=\"noopener noreferrer\">rental copies<\/a>&nbsp;of Up. Although this bonus material cut&nbsp;is quite unfortunate, especially when we&#8217;re talking about a Pixar <span class=\"caps\">DVD<\/span>, it makes sense in a marketing perspective.<\/p>\n<p>So when Disney decided&nbsp;to add&nbsp;only the movie and scene selection&nbsp;(no shorts or anything else) to rental versions of Up, they weren&#8217;t counting on a big controversy. Instead they&nbsp;figured viewers would love the movie so much that&nbsp;they&#8217;d go out and buy the Blu-ray\/DVD. I&#8217;m sure that would be the case normally,&nbsp;unfortunately for those with hearing impairments it was a different kind of disappointment&#8230; <\/p>\n<p>In the frenzy of (somewhat understandable) feature cutting, the Disney folks accidentally left out closed captioning! Those who are hard of hearing and can only enjoy a film properly in their home theatre would not be able to access this expected essential.&nbsp;The cut is&nbsp;quite shocking since most people wouldn&#8217;t consider captions as part of the special features repertoire.<\/p>\n<p>Disney insists it was a unintentional mistake and promises to fix the issue as soon as possible. Read their official statement over at <a href=\"http:\/\/www.slashfilm.com\/2009\/11\/25\/disney-accidentally-removes-closed-captioning-from-up-rental-dvds-promises-to-rectify-screwup\/\" target=\"_blank\" rel=\"noopener noreferrer\">\/Film<\/a>.<\/p>\n<p><em>Who would&#8217;ve thought that&nbsp;Carl Fredricksen&nbsp;would go from the <a href=\"http:\/\/pixarplanet.com\/blog\/woodys-news-round-up-111009\" target=\"_blank\" rel=\"noopener noreferrer\">cover of Hear the World<\/a> to a closed captions conundrum like this? Your thoughts? <br \/>\nOh and, &quot;Gobble, gobble, gobble&quot;, that&#8217;s Kevin speak for Happy Thanksgiving!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"tmnf_excerpt\"><p>What happens when a marketing scheme goes wrong? People get angry. That&#8217;s exactly what happened last week when consumers discovered the lack of special features on rental copies&nbsp;of Up. Although this bonus material cut&nbsp;is quite unfortunate, especially when we&#8217;re talking about a Pixar DVD, it makes sense in a marketing perspective. So when Disney decided&nbsp;to &hellip;<\/p>\n<\/div>","protected":false},"author":9,"featured_media":4020,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[42,2,7],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Up&#039;s Closed Captions Conundrum - Upcoming Pixar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pixarplanet.com\/blog\/closed-caption-conundrum\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Up&#039;s Closed Captions Conundrum - Upcoming Pixar\" \/>\n<meta property=\"og:description\" content=\"What happens when a marketing scheme goes wrong? People get angry. That&#8217;s exactly what happened last week when consumers discovered the lack of special features on rental copies&nbsp;of Up. Although this bonus material cut&nbsp;is quite unfortunate, especially when we&#8217;re talking about a Pixar DVD, it makes sense in a marketing perspective. So when Disney decided&nbsp;to &hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pixarplanet.com\/blog\/closed-caption-conundrum\/\" \/>\n<meta property=\"og:site_name\" content=\"Upcoming Pixar\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/upcomingpixar\" \/>\n<meta property=\"article:published_time\" content=\"2009-11-26T03:52:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s3.us-east-1.wasabisys.com\/upcomingpixar\/blog\/wp-content\/uploads\/2015\/03\/placeholderfeatured.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"602\" \/>\n\t<meta property=\"og:image:height\" content=\"281\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Marin Munoz\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@upcomingpixar\" \/>\n<meta name=\"twitter:site\" content=\"@upcomingpixar\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marin Munoz\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pixarplanet.com\/blog\/closed-caption-conundrum\/\",\"url\":\"https:\/\/pixarplanet.com\/blog\/closed-caption-conundrum\/\",\"name\":\"Up&#039;s Closed Captions Conundrum - Upcoming Pixar\",\"isPartOf\":{\"@id\":\"https:\/\/pixarplanet.com\/blog\/#website\"},\"datePublished\":\"2009-11-26T03:52:16+00:00\",\"dateModified\":\"2009-11-26T03:52:16+00:00\",\"author\":{\"@id\":\"https:\/\/pixarplanet.com\/blog\/#\/schema\/person\/764dfa1963b3870f8cfbb9f7815564ff\"},\"breadcrumb\":{\"@id\":\"https:\/\/pixarplanet.com\/blog\/closed-caption-conundrum\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pixarplanet.com\/blog\/closed-caption-conundrum\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pixarplanet.com\/blog\/closed-caption-conundrum\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pixarplanet.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Up&#039;s Closed Captions Conundrum\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pixarplanet.com\/blog\/#website\",\"url\":\"https:\/\/pixarplanet.com\/blog\/\",\"name\":\"Upcoming Pixar\",\"description\":\"A Pixar News Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pixarplanet.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/pixarplanet.com\/blog\/#\/schema\/person\/764dfa1963b3870f8cfbb9f7815564ff\",\"name\":\"Marin Munoz\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/pixarplanet.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"caption\":\"Marin Munoz\"},\"url\":\"https:\/\/pixarplanet.com\/blog\/author\/marin-munoz\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Up&#039;s Closed Captions Conundrum - Upcoming Pixar","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pixarplanet.com\/blog\/closed-caption-conundrum\/","og_locale":"en_US","og_type":"article","og_title":"Up&#039;s Closed Captions Conundrum - Upcoming Pixar","og_description":"What happens when a marketing scheme goes wrong? 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