JOB OPENING - junior Mac support technician

Thank you for the information, PixarVixen. I will also look into it when a more detailed

description of this job’s requirements are released.

Unfortunately, I have spent all of my years

fiddling and dealing with the lives of Windows computers, not

Macs. Too bad – experience with MacIntoshs could have

come in handy right about now. :blush:

I would say yea, but computers isn’t really my thing.

The only thing I can do with computers is turn it off and on, type, click, and web surf. But nice post PV.

Complete

ditto, TSS. High five! :laughing:

I may be a third year

Computer Science Masters Degree Student, but I might as well join you in that high-five. While Pixar use Apple

and Linux, I’ve used Windows. While they code in C and C++, my programming has been almost exclusively coding in

Java. Tack on the 6,000 miles between me and Pixar, and I think it’s safe to say my chances of employment there

is approximately a googolplex to one. Oh well.

arg , i could’ve

gotten my mom to do that , but she only know how to work with windows !

she’s even taken parts out of a

computer and put the pieces into another computer . she’s a whiz at all of that stuff .

Hmm,

while I intend to pick up a MacBook Pro specifically so I can learn more about Macs, I’ve got my eye on another

job opening. Which is a complete long-shot, but I won’t have it said that I didn’t try. :slight_smile:

PixarVixen, thanks for posting about this. I’m afraid

that our recruiting department will not be posting the job description because of the temporary nature of the

position. So I’m posting it below.

Please keep in mind that this is a full-time temporary position for a

six-month gig with the possibility of conversion to full-time permanent.

If you’d like to apply, please

PM me.

Junior Macintosh Systems Administrator

[b]Summary of

Job:[/b]
? to support Macintosh workstations
? to promote the utility, reliability, stability,

and security of Macs at Pixar
? to provide a high level of customer service to the Mac population at

Pixar

Responsibilities:

? resolve support requests:
? install,

upgrade, and maintain software, hardware, and peripherals
? troubleshoot hardware and software problems

? troubleshoot network and remote access connectivity problems
? perform general system maintenance and

support
? produce documentation as needed
? train end-users as needed
? assist other IS staff as

needed

Required Qualifications:

? one year of related experience
?

ability to troubleshoot Mac software problems, including problems with the operating systems (Mac OS X Panther

and Tiger), applications, drivers, etc
? ability to troubleshoot Mac hardware problems, including problems

with workstations, servers, drives, cards, printers, scanners, and other peripherals
? ability to troubleshoot

Mac connectivity issues (TCP/IP, VPN, remote access, etc.)
? proficiency with Mac utilities
? experience

with IMAP and POP clients, Web browsers, and Microsoft Office
? organization and attention to detail
?

experience supporting end users
? ability to follow through on support requests in a timely manner, escalating

to other members of the team when appropriate
? ability to prioritize and address multiple tasks in a dynamic

work environment
? ability to work independently and with other members of a team
? ability to lift and

carry computers and monitors
? ability to communicate technical issues in non-technical terms
? proven oral

and written communication skills

Helpful Qualifications:

? experience

with Photoshop, Illustrator, After Effects, Final Cut Pro, Meeting Maker, Now Contact, Final Draft, FileMaker,

Microsoft Project, Citrix client, Palm Pilot, and Mac OS X Server
? familiarity with remote query tools (such

as Apple Remote Desktop, KeyServer, Asset Trustee, netOctopus), remote control (such as Timbuktu Pro, VNC), and

software distribution tools (such as ARD, FileWave)
? familiarity with Unix shell scripts, Perl, Python,

and/or AppleScript
? familiarity with FreeBSD, Linux and/or OpenSTEP
? familiarity with Windows
?

familiarity with ssh, log file analysis, cfengine, rpm
? familiarity with enterprise backup solutions (such as

NetBackup, Retrospect)
? familiarity with encryption and security tools (such as FileVault, PGP, encrypted

disk images)
? experience navigating and controlling real-time 3D environments such as Quake and

Unreal

Pixar is an Equal Opportunity Employer

I have no skills in any of those areas either, but

MacDaddy, if ever you need a receptionist or a secretary, you just let me know. :sunglasses: :wink: