Logging in

Pixar Planet Network Troubleshooting
#41

There are still some log-in problems going on. I can log in using Firefox or Netscape, BUT I get logged out even if I leave for just a few minutes, and the only way I can log back in is to go around the “cookies” and ignore the automatic user name and passwords that pop up, and just type in each one as if this is the first time I’ve ever logged in. I can’t log in at all using IE, so I’ve just made Firefox my default browser. Nexas emailed me and said that he still can’t log in at all, even after clearing the cookies, and he has an older computer apparently that has problems downloading any large files, so he doesn’t know if he can download any other browser.

pitbulllady

#42

lizardgirl - Awesome. I’ll have to take a look at that. :wink:

I still haven’t downloaded Firefox yet, but I shall do so in due time. How much space does it take up on your hard drive (if any), if I may ask?

– Mitch

#43

Perhaps 50-60MB Mitch.

#44

bawpcwpn - Hmm. That’s not bad. Well, I guess I’ll definitely be downloading it then! Thank you. :wink:

– Mitch

#45

I couldn’t log in at all for several days … I think about a week … lost count. But thanks to PixarVixen I’m back! :smiley:

#46

Oo I have to log in twice before it actually works. D=

#47

Sorry guys, we had to change the forum cookies recently, so you might have to clear your browser’s cookies (check bawpcwpn’s post to find out how) to fix the log in bugs.

#48

Yay it worked! Thank you. =D

#49

WELL WELL. Took about two or so months but I finally managed to get in. Funny thing is I did NOT switch my browsing…whatever it is.
Been trying to get in for weeks, one point not wanting to switch my browser because it’s familiar to me as I’m sure it is with several people.
The fact I managed to get in using Internet Explore shows there must have been another problem with the Log In trouble during one of the updates.

folds arms Actually I didn’t think logging in today was actually gonna work heh ^_^;
But in any case, like said, two months off because of a Log In trouble that doesn’t seem to be what everyone thought…

#50

Hi Nexas,

We’re not seriously saying you need to switch your browser, the site is built to work across all the popular browsers! (Although Firefox is still the best! :wink: )

Your problem logging in is most likely to be issues with the cookies, like we said above. Cookies are information the site needs which gets stored on your computer. We’ve had to change the way the site handles cookies, so if your browser was using an old cookie, and the site’s looking for different information which that old cookie doesn’t have, that’s what’s causing the issue. You being able to get on the site now is most likely due to the old cookie expiring.

If you’re ever having a problem again, though, just let me know and I’ll sort it. That goes for everyone! I can’t sort it out if I don’t know about it!!

#51

I do acknowledge Pixar Planet’s devoted staff, though, just saying, what you should remember is that with Logging In problems, regular members not wanting to switch browsers or delete cookies are, for the most part, unable to post their problems.
Though in terms with the Cookies, I tried it myself and I think I accidently deleted something else. So a good idea is to post, in such problems, what Cookie we’re relatively looking for to delete.

Though, as said, the staff of Pixar Planet does a fine job. :slight_smile:

#52

Why would you not want to delete your cookies? I clear the cache every day before I shut down the computer. I heard it’s safer that way…

#53

rachel- I’ve never cleared the cache before. I really ought to learn how to do it sometime. :laughing:

#54

Well personally I tend to be forgetful and some passwords I can’t remember anymore and the link so it’s kinda convienant when the comp remembers a password I can’t.

#55

Hello everyone,

I know that this does not directly pertain to the original topic of discussion, but I have a question that I thought might be appropriate to ask in this thread, which is this:

If one clears his/her cookies/cache, will the information stored in those cookies be deleted from your hard drive/computer completely, or are they instantly retrievable?

In other words, if I wanted to clear all of my cookies, would I lose all of my passwords and such on other websites to the point that I would have to register for those select sites all over again, or not? I assume that this isn’t the case, but I’d rather be safe then sorry. (Person-who-sucks-at-computers alert…)

Thank you very much! :wink:

– Mitch

#56

Well, they would be deleted from the folder where your Internet files are kept. Every time you visit a webpage, even if you don’t go ahead and save the file willingly, a copy of all the text/pictures/videos you view on webpages are put in a folder on your computer.

I’m not sure if this is in the same folder or another folder, but your (encrypted) passwords are also stored on your computer somewhere - probably hidden so you couldn’t actually go and find them by opening My Computer, for example, but it would have to be on your computer somewhere so the next time you turn your computer on, it’s saved.

Now, as for whether everything you view is deleted when you clear the Internet cache, the answer would be yes and no. As with if you delete anything on your computer, it’s not really deleted and gone forever, but it’s put into somewhere on the computer where the casual computer user could not get to it. Like, when you delete something from the recycle bin, it’s essentially “deleted” but if it needed to be extracted again, it could be.

You would need to download a program to do this, but sometimes only parts of the file can be found again, which is pretty much useless. So, in essence, once something is put on your computer (whether it has been downloaded from the Internet, or copied from a USB drive) it will always be there.

If you really wanted to delete something, say if you wanted to donate your computer to charity and wouldn’t want someone to go and extract all of your “deleted” data, you would need to wipe your whole hard drive with a program called Boot ‘n’ Nuke. This program doesn’t delete the information on your computer, but runs sequences of 1s and 0s over it, kind of like gibberish. You need to run the about 10 times to make it very unreadable. Only someone with a lot of time, and the proper equipment could unscramble and extract your data again. Like the police force, or secret service. it would take a while, but it could be done.

My uncle actually works for the Australian Security Intelligence Organisation, and he said the process they go through to delete data is very intensive. Basically the way the only real way to delete data is to melt it at a very high temperature, or cut it up.

It’s actually quite interesting… Hope that helps. I’m not actually sure if I answered your question, though. Heh.

#57

rachel - Mmm… I sort of understand a little better now. So, in essence, if I delete my cookies I will still be able to log on to Pixar Planet and other websites without any technical difficulties, right?

Thank you very much for all of the helpful information, rachel! I’m sorry that I lack a vast knowledge of the internet. Heh. :wink:

– Mitch

#58

Mitch - Essentially, yes. As far as I know that should clear up the logging in problems.

You’re welcome! :mrgreen:

#59

I’m glad I found this thread, I’ve been trying to log in for a few days and couldn’t figure out what the problem was. 8D

#60

Oh Wow Busterella, It has been a while since we last saw ya. Glad to have ya back.